CallEast.co.uk - Professional Call Answering Service
Your Business is our Business.
Welcome to CallEast
Call East offers the quality of service one would expect from a professional 24 – 7 call centre that has 15 years experience of handling all types of calls from a wide range of customers.
Our Services
We are a 24/7 Call Centre and can tailor a service to suit your individual needs. We would answer....
Service Commitment
We are a quality company with ISO9001:2000 accreditation. We aim to answer 90% of all calls.....
Technology
Call East uses a bespoke software to record the relevant information and forward the relevant......
Statistics - Mar 2008
Calls Handled - 33,245
Year to date - 398,852
Within 30 secs - 30,918 (93%)
Year to date - 360,482 (90%)
Average waiting time - 12 secs
Year to date - 16 secs
Our customers include:
Veterinary Surgeries
Software Companies
Refrigeration Companies
Private Health
Service Companies within the oil Industry